Delivery, refunds and privacy

Delivery of the printed set

Free courier to any address in New Zealand. Free collection from Kia Orana Villas, Rarotonga, or from Ross Holmes Virtual Lawyers Limited, Auckland; we will email you when it is ready. Everywhere else, including the outer islands of the Cook Islands, courier at cost, shown at checkout before you pay. We send orders within five working days.

Refunds

If the printed set arrives damaged or is not what you ordered, write to us within 30 days and we will replace it or refund you. Your rights under the Consumer Guarantees Act 1993 are not affected. E-books are sold by Google Play, and refunds for them are handled by Google under its own policy.

Prices and GST

Prices are in New Zealand dollars. E-book prices are shown including GST for New Zealand buyers. Google Play shows the price in your own currency elsewhere.

Your privacy

We collect only what you give us in an order or a form: your name, email, address and message. We use it to fill your order, answer you, and, if you ask us to, tell you when a book is ready. We do not sell or share it. Card payments are handled by our payment provider; we never see your card number. Under the Privacy Act 2020 you can ask to see or correct what we hold about you, or ask us to delete it, by writing to us.

Copyright and citing

The law reports, manuscripts and archives are free to read, to print for study or court, and to cite. The books are copyright. The pictures belong to the libraries and families credited beside them; ask them before reusing one.